CPS Energy’s offices, customer service centers and call center will be closed Monday, January 17 in observance of Martin Luther King Jr. Day. During the closures, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Read More.

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Innovative Energy

We're investing in clean energy and innovative technologies like solar power, LED lighting, clean coal and smart grid infrastructure
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Historically Reliable, Forward Thinking

CPS Energy is the nation's largest municipally owned energy company. Thanks to our diversified menu of fuels, we can provide our customers in San Antonio and surrounding areas with affordable and reliable power while being sensitive to the environment. We are constantly striving to meet the changing needs of our customers. From grid optimization to solar power, we're also building valuable partnerships with companies who share our belief in clean energy, innovation and energy efficiency.