CPS Energy’s offices, customer service centers and call center will be closed Monday, January 17 in observance of Martin Luther King Jr. Day. During the closures, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Read More.

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

CPS Energy is fighting for its San Antonio customers

 

White House Chronicle

 

Watch the White House Chronicle

 
 
 

Read More

 
 

Watch the White House Chronicle

 
 

CPS Energy Storm Related Actions

 

CPS Energy continues to be a highly rated energy utility that prudently pays all its validated, lawful, and legitimate costs of operations and business. Our highest goal is to protect our customers from the financial impacts of the systemic failure that occurred during the February 2021 declared Texas weather disaster. We will tirelessly pursue all policy, regulatory, financial, and these legal actions to prevent the passing on of excessive, unlawful, and illegitimate charges to our customers and community.