CPS Energy’s offices, customer service centers and call center will be closed Monday, January 17 in observance of Martin Luther King Jr. Day. During the closures, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Read More.

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Midtown Substation

 

We are planning to construct a new electric substation and high-voltage transmission line and associated distribution line in the area just north of downtown San Antonio.

This substation will improve reliability and provide additional electric capacity to homes and businesses in the area. A substation is a local power hub or distribution point for electricity. The substation will be supplied from a new extension of an existing high-voltage transmission line within the Study Area map provided. The substation will supply electric power to homes and businesses in the immediate area through lower-voltage distribution lines. 

The substation requires approximately 2 acres.

Construction is anticipated to start summer of 2021.

Our website will include regular updates on the project as steps are completed. Also, you may call, write or e-mail:

CPS Energy
Basileo Rocha, Project Manager
Midtown Substation and Transmission Line Project
Mail Drop 100311
PO Box 1771
San Antonio, Texas 78296-1771
210-353-4883

midtownproject@cpsenergy.com