CPS Energy’s offices, customer service centers and call center will be closed Monday, January 17 in observance of Martin Luther King Jr. Day. During the closures, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Read More.

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Electric Vehicles

 

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Electric Vehicle Charging Solutions - New Rebate Programs for Home Charging

 

CPS Energy’s FlexEVSM Rewards programs provide EV owners two convenient ways to earn rebates while charging their vehicle at home with an eligible charger. Find out more about FlexEV Smart Rewards and FlexEV Off-Peak Rewards programs here.

Contact a member of our EV team at (210) 353-SAVE (2728), option 7, for questions concerning FlexEVSM Rewards programs.

Learn about EV charging programs for home and for around town here.

Drew Higgins, Senior Director of Product & Services at CPS Energy, explains how the FlexEVSM Public Charging Program may eliminate range anxiety for electric vehicle (EV) drivers in San Antonio. Find out more about the FlexEV Public Charging Program.

For questions on Public Charging Program, contact a member of our EV team at  EVPublicCharging@CPSEnergy.com

 

EV Drivers' Testimonials

Helpful Information

We want you to know about a great EV benefit you can use when you are around town.  The City of San Antonio allows EVs enrolled in their Hybrid and Electric Vehicle Parking Program to park for FREE at downtown street parking meters or street pay stations.  Parking time restrictions still apply.  Register and make driving your EV for errands or business downtown even more economical and convenient!

 
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