Service Disconnections for non-payment resumed in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook and Twitter.  More info: NewsroomStorm Updates & Events

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Pole Attachment Services

 

CPS Energy Pole Attachment Program

CPS Energy's distribution system can facilitate the delivery of the variety of communication services offered today.

With a streamlined pole attachment process, we're dedicated to partnering with companies to assist with speed-to-market processes for future technologies.

CPS Energy’s Pole Attachment Services Office is the single point of contact for all who wish to attach infrastructure to our distribution poles.

The Pole Attachment Services Office is responsible for:

  • Registration
  • Attachment agreements
  • Applications for new pole attachments or removals
  • Surveys of existing attachments
  • Billing and collections for all the above services

For questions or more information on the pole attachment process, SEND US AN EMAIL.

 

CPS Energy has released the revised Pole Attachment Standards Version 5.0 (the “Standards”) today, January 8, 2021, which include the integration of more detailed procedures for the downtown decorative streetlight and the residential streetlight wireless antenna installations.  CPS Energy continues to work with stakeholders to ensure the adoption of best practices in the Standards to further streamline our processes and operations for the benefit of all attaching entities.

Version 5.0 of the Standards become effective January 8, 2021.  The revised Standards will be posted on the Pole Attachment Services page on CPS Energy’s public website.  

Thank you for your consideration and patience.

 

Subscribe to receive email updates:

If you would like to receive emails regarding CPS Energy’s Pole Attachment Program, please click on the button below to register your contact information.

Pole Attachment Services