CPS Energy’s offices, customer service centers and call center will be closed Monday, January 17 in observance of Martin Luther King Jr. Day. During the closures, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Read More.

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

 

Energy-Saving Strategies

 

Reducing your energy bill is a great way to lower operating costs and increase your company's bottom line. Here are a few simple ways you can lower your energy bill:

  • Take a walk -- A walk-through energy audit is free and it is a great way to uncover cost-saving opportunities. 
  • Consider energy-saving rebates and demand response programs that reward your business for saving.
  • Use only what you need -- Turn off lights, motors, and electronic equipment when they’re not in use. Install time controls, occupancy sensors, and other energy-management devices. 
  • Control temperature settings -- Set building temperatures to comfortable yet energy efficient levels. (68°F in winter and 75°F in summer). 
  • Maintain heating and cooling systems -- Make sure heating and cooling system equipment is cleaned and inspected by a qualified technician at least once per year. Repair leaks around seals, valves, pipe joints, and instrumentation. Check gauges and other instrumentation. 
  • Power down -- Office equipment, electronics and appliances continue to draw power even when they’re turned off. Put them on sleep mode when they’re not in use. Also, use power strips to shut off clusters of equipment.
  • Maintain lighting systems -- Regularly clean and dust lamps, fixtures, and lenses every 6 to 24 months. Consider group replacing light bulbs.
  • Reduce hot water temperatures -- Water heaters are often set at 140°F. This is higher than necessary. Set water heater temperatures no higher than 120°F.
  • Get everyone involved -- Educate staff about the importance of conserving energy. Post reminders and hold regular meetings about energy policies.
Energy-Saving Strategies