CPS Energy’s offices, customer service centers and call center will be closed Monday, January 17 in observance of Martin Luther King Jr. Day. During the closures, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Read More.

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Tree Placement and Energy Savings

 
Tree Placement and Energy Savings

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The right tree location can help you save energy

According to the U.S. Department of Energy, carefully positioned trees can save up to 25 percent of a home’s energy consumption for heating and cooling.

Here are some things to keep in mind when planting trees to cut energy costs. 

Evergreen trees:

  • Create wind breaks, which block cold winter winds, easing the load on your home heating system
  • Varieties such as live oaks, mountain laurels and Yaupon Holly are highly recommended
  • Should be planted on the north and west sides of your home

Deciduous trees:

  • Provide energy-saving shade during the summer by reducing the workload on your air conditioning system
  • Allow sunshine to warm your home during the winter months 
  • We recommend red oaks, sycamores and redbuds 
  • Plant them on the south and west sides of your home

Planting tips:

  • Always call 8-1-1 before you dig; it’s the law
  • Locate trees a proper distance from your home
  • Plant large species at least 20 feet away from power lines