Service Disconnections for non-payment resumed in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at Stay up to date by following us on Facebook and Twitter.  More info: NewsroomStorm Updates & Events

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Economic Development


CPS Energy, by way of its electric and natural gas service contract with the General Service Administration (GSA) in Washington D.C., is a federal contractor. Consequently, we are required to report our contracting activity with large, small, minority, service-disabled, veteran, historically underutilized, HUBZone, and woman-owned businesses.

Please help us in having the most updated information on your company by accessing the Supplier Classification Report to determine whether the classification for your company is current in CPS Energy’s Supplier Database. Search for your company’s name and review your expiration date.

Business Questionnaire will need to be completed and returned to us as soon as possible if the following applies:

  • Classification is expired.
  • Classification is to expire within 60 days.
  • Space for the “Expiration Date” is blank.
  • Company not listed.

Companies with expertise not included in the Supplier Classification Report are still be able to register and respond to solicitations.  If your company is interested in becoming a registered supplier for CPS Energy, please log on through our Supplier Registration Portal.  Registered suppliers receive notices of all bid opportunities for the Supplier Classifications selected.                         

If you have any questions regarding the Business Questionnaire or the Supplier Registration Portal, please contact a CPS Energy representative at (210) 353-2474.