CPS Energy’s offices, customer service centers and call center will be closed Monday, January 17 in observance of Martin Luther King Jr. Day. During the closures, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Read More.

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

CPS Energy Flex RFI



CPS Energy’s Flexible PathSM is a strategic approach to thoughtfully discover, explore and implement new power generation and demand-side solutions over the next 20 years and beyond.  The Flexible Path is our over-arching strategy to transform our utility to lower and non-emitting energy resources.  In furtherance of that strategic effort, our FlexPOWER BundleSM is a strategic approach to thoughtfully discover, explore and implement new power generation and demand-side solutions for the next 20 years and beyond. 

The information obtained through this RFI process may be used to assist CPS Energy with a future Request for Proposals (RFP), for our FlexPOWER Bundle and FlexSTEPSM initiatives, which are the next steps along our Flexible Path; they will help to supplement 1,700 MW of aging power generation capacity.  The FlexPOWER Bundle and FlexSTEP are broadly designed to meet the needs of our growing city while reflecting the values of our customers.

We will generally assess all the submissions across CPS Energy’s following enterprise value pillars & foundation:

CPS Energy Pillars & Foundation


“We challenge ourselves every day to think globally and act locally.  We are therefore passionate about providing the most beneficial technologies to our customers. We owe it to our community to continue to maximize the assets they own, while introducing more renewable and new technologies to take us solidly into the future.”
      -  Paula Gold-Williams, CPS Energy President & CEO 


RFI announcement featuring San Antonio Mayor Ron Nirenberg & CPS Energy President & CEO Paula Gold-Williams


Read Report


The City of San Antonio, acting by and through City Public Service Board (“CPS Energy”) issues this Request for Information (“RFI”) solely for information and planning purposes, related to the procurement of capacity and energy from future power supply and demand side sources.  Respondents to this RFI should submit information describing power and/or demand source options and contracting solutions that can be considered as CPS Energy walks on its Flexible Path.  Resources and Solutions of Interest are described in section II of this document.   

Unlike a Request for Proposal (“RFP”), Request for Qualifications (“RFQ”), or an Invitation for Bid (“IFB”), this RFI does NOT constitute a procurement that will result in contract negotiations.  In addition, this RFI does NOT constitute a promise to issue an RFP, RFQ, or IFB in the future.

This RFI is for the purpose of soliciting Information Submittals (“Information Submittals”) from companies (“Respondents”) qualified and interested in providing relevant goods, software, or services as further described and defined herein.  Failure to respond to this RFI does not preclude participation in any future RFP, RFQ or IFB, in the event one is issued.

CPS Energy appreciates your input and participation in this process.  

CPS Energy will make a concerted effort to maintain the schedule below, but reserves the right to revise the schedule based on CPS Energy’s business needs.

The RFI Deadline has Expired



Learn About the RFP

Our Flexible Path

Become a Registered Supplier

Contract Services



Established in 1860, CPS Energy is the nation’s largest public power, natural gas, and electric company, providing safe, reliable, and competitively-priced service to 860,934 electric and 358,495 natural gas customers in San Antonio and portions of seven adjoining counties. Our customers’ combined energy bills rank among the lowest of the nation’s 20 largest cities – while generating $8 billion in revenue for the City of San Antonio for more than seven decades. As a trusted and strong community partner, we continuously focus on job creation, economic development, and educational investment. True to our People First philosophy, we are powered by our skilled workforce, whose commitment to the community is demonstrated through our employees’ volunteerism in giving back to our city and programs aimed at bringing value to our customers. CPS Energy is among the top public power wind energy buyers in the nation and number one in Texas for solar generation.  

Learn more about CPS Energy: